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Artificial Intelligence

Within this tab, you can analyze how the guiding aspect of ZmashBot is performing.

The data is only based on users who have started with sessions containing AI.

 

If a user is starting a conversation by letting ZmashBot know his/her background and location, that is considered the AI/guiding part of the chatbot.

 

The metrics you can find there are:

 

  1. Sessions: Represent the number of times the AI part of ZmashBot has been seen

 

  1. Conversations: Number of chats started through AI that have had at least one user interaction

 

  1. Clicks: Number of clicks on application flows or application links. The clicks are calculated once a user has been shown jobs that match their profile and the user has clicked on any of the jobs.

 

  1. Applications: Number of total applications that happened by starting a conversation with NLP.

 

In addition to the metrics, you will be able to see a full funnel that all users starting with NLP went through. It contains the following steps:

 

  1. Sessions: Represent the number of times the AI part of ZmashBot has been seen

 

  1. Conversations: Number of chats started through AI that have had at least one user interaction

 

  1. Job List: Number of times users have been shown a list of jobs that match their background.

 

  1. Started application: Number of candidates who have started applying to a specific job after being suggested jobs that match their background. This metric is the same as “Clicks”)
  2. Candidates: Number of unique candidates (different to applications as one candidate can submit multiple applications)